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Podcast Ep 60 | Finding the Best Advisors Will Help You Quadruple Your IQ

May 31, 2021

Find­ing a com­pe­tent advi­sor is easy. How­ev­er, if you want to find the best per­son to real­ly make a dif­fer­ence in any area, it is impor­tant to ask one ques­tion: Who is the per­son that has been in your sit­u­a­tion 14 times before?”. That’s what we call a 14X advisor.

We also dis­cuss the Bil­lion­aire mind­set — and con­sid­er if a Bil­lion­aire with no finan­cial lim­i­ta­tions was in your sit­u­a­tion, what advis­er would they choose and why.

Final­ly, we talk about the impor­tance of get­ting the right fit with an advis­er so you can become clear­er, stronger and more inspired.

EPISODE TRAN­SCRIPT

Please note that this episode was tran­scribed using an AI appli­ca­tion and may not be 100% gram­mat­i­cal­ly cor­rect – but it will still allow you to scan the episode for key content.

Brad Giles 02:41

In terms of today’s sub­ject, which is some­thing that I think we’re both pret­ty pas­sion­ate about why find­ing the best advi­sors will help you quadru­ple your IQ. Yeah, and

Kevin Lawrence 02:58

it’s you know, it’s a log­i­cal thing that to get the best advi­sor you can, but we often find that when peo­ple are in the mid­dle of fig­ur­ing things out, they actu­al­ly nor­mal­ly try to fig­ure it out, ver­sus tap­ping the shoul­der of a mas­ter. It’s there’s this instinct that many peo­ple have is to do it your­self DIY, there’s all these phras­es for it. And we’re kind of rein­forc­ing or going against that nat­ur­al instinct to fig­ure it out on your own, to try and flip the instinct to maybe mak­ing your default, who is the most mas­ter­ful, mas­ter­ful per­son that we could ask in these more high stakes or, or, or more chal­leng­ing sit­u­a­tions. So instead of the default, let’s get down to it and fig­ure it out? default get­ting to how do we tap into a real Mas­ter, because then will more like­ly more quick­ly make a bet­ter deci­sion or bet­ter move?

Brad Giles 03:55

So you’ve got a phrase that you use for this? Kevin? We’ve cer­tain­ly spo­ken about this on the pod­cast before. But tell us about that phrase and how you came to devel­op that phrase or, or to coined that phrase.

Kevin Lawrence 04:11

I call it 14x advi­sors, or I call them 14 x’s. And the idea behind it is instead of and we’ll just take I mean, I’ve seen too many sit­u­a­tions where my clients got bad advice, like real­ly bad, good inten­tioned peo­ple, but real­ly bad advice in many, many areas, but you know, I think par­tic­u­lar­ly of some legal advice that one of my clients got, and you know, there was a broth­er in law who was a lawyer. And so he went but his broth­er in law was like a gen­er­al­ist lawyer with like three years expe­ri­ence. And it’s not noth­ing against three years expe­ri­ence, but three years expe­ri­ence isn’t the same as 33 years of expe­ri­ence. And three years of gen­er­al­ist expe­ri­ence is not the same as three years of spe­cial­ists. expe­ri­ence, which is not even a fair com­par­i­son to 33 years of spe­cial­ist expe­ri­ence, and this was an HR mat­ter about long term employ­ee and some bad things that hap­pened and they had to clean it up. And in the end, it all worked out, but it went down the wrong road, because the broth­er in law with three years of gen­er­al­ist expe­ri­ence, gave him some advice, but there was a few thing few key things he did­n’t know. And it just made a com­plete mess. Yeah. And, and so from that point, it was inter­est­ing back in the day, and you know, I got no race­track on the mind. Not sur­pris­ing­ly, but there’s anoth­er guy that I met at the track that I was going with, who was a spe­cial­ist, a HR mat­ters lawyer, that’s what he did, you know, and so I end­ed up con­nect­ing him with that lawyer who cleaned up the sit­u­a­tion and got it han­dled prop­er­ly. So yeah, that was just the 14x advi­sor, and we think about it, you know, if we’re gonna go and climb Mount Kil­i­man­jaro, or mount or Mount Ever­est, you know, I got a bud­dy who’s done a bunch of hik­ing, and I’m not gonna I would­n’t ask him to do the per­son that it’s sum­mit­ed Ever­est. Kil­i­man­jaro. 17 times.

Brad Giles 06:14

Yeah.

Kevin Lawrence 06:14

Right. And, if you’re gonna fly, we’re talk­ing about pilots on the week­end, if you’re going to fly in hor­ri­ble weath­er, you don’t want the pilot that’s got 500 hours of expe­ri­ence, or 200, you want the pilot who’s got 1000, 5000, 10,000 hours of expe­ri­ence as an exam­ple. You know, it, we know this in every­thing. So the key is, is we want to give peo­ple a shot. But let’s let them learn and make their you know, cut their teeth and make the mis­takes you want. So the rule of thumb is, have they been there and done that 14 times before suc­cess­ful­ly? And not the­o­ret­i­cal­ly, that’s what we’re look­ing for mas­ter­ful experience.

Brad Giles 06:58

Yeah. And it real­ly speaks to the title or did clar­i­fy the title will help you quadru­ple your IQ. So what we’re real­ly say­ing there is, you can get advi­sors that are at a com­pe­tent lev­el. But when you’re look­ing for an advi­sor, in any field, you real­ly should be say­ing, Who is the per­son that is the 14x. To use your phrase is the per­son who’s been there, done that. And they’re, they’re not only expe­ri­enced, but they’re mas­ter­ful, they are able to see it with absolute clar­i­ty, all of the sit­u­a­tions, and they can draw on mul­ti­ple points of expe­ri­ence. Well, when we did it with that orga­ni­za­tion, or per­son, that’s what hap­pened. And when we did it with this one, that’s what hap­pened. So write lots and lots and lots of com­pe­tence to help you to be able to make the best deci­sions. And I guess to get the return on input, or effort or invest­ment in these hous­es, is enor­mous. If you get the right one, the dif­fer­ence can be mul­ti­plied so much.

Kevin Lawrence 08:16

Yeah, and that’s the most impor­tant so for exam­ple, I shared with you recent­ly I’m learn­ing to dri­ve this new race car. Yeah. And it’s called a rad­i­cal which is, is it’s like you know, a cou­ple steps down from like a For­mu­la One card not as fast. And though it’s it’s the same kind of a design but it’s not open­ing wheels so that when you’re rac­ing, you’re less like­ly to catch wheels, because oh yeah, wheel cars are dan­ger­ous to race. Because if you catch a wheel, it’s bad. So but say under­neath, it’s all very same very, very fast. And I’m learn­ing how to dri­ve them. A cou­ple of my bud­dies already know how to dri­ve them and I’ve only done sports car rac­ing before so it’s a dif­fer­ent takes as these cars have a lot of down­force, it’s a dif­fer­ent dri­ving tech­nique. So I go out, do some prac­tice, do as fast as I can. And I’m still you know, at least six sec­onds off the pace and in rac­ing, that’s a lot. So there’s this young guy at the track and I think I men­tioned them on a pre­vi­ous pod­cast young guy at the track who has won you know the world go kart­ing cham­pi­onship or that it’s called Super NATS in Las Vegas. It’s, you know, it’s basi­cal­ly the fastest rac­ers from all of North Amer­i­ca. He’s one that he’s com­pet­ed in delights in India, his name’s Zack, awe­some, awe­some guy. So I had him out in my car with me because I know I need to pick up these six sec­onds. And then I talked about the get­ting hum­bled, hum­bled because on our first time I drove my car, I spun it this first time with him. I think I spun it and then I would­n’t start again. And which is obvi­ous­ly that’s no not fun to do in a race­track. But as I’m dri­ving it, I’m hav­ing proud and I said to him, so why did I spend it was Oh, you stayed on the brakes too long. He had this sim­ple, you know, five words that full and then he just described one thing. So of all All the things that I was prob­a­bly doing wrong, he picked one skill only. And that one skill would open the door to all six sec­onds, he fig­ured out the one thing.

Brad Giles 10:09

Yeah,

Kevin Lawrence 10:10

yeah. And, and so you got to be a mas­ter to be able to see it and break it down like that. And then sec­ond­ly, you know, lat­er on, he took me for a ride in my car so I could feel what it feels like at the lim­it and what the car does. So that’s like shad­ow­ing a mas­ter or, you know, real­ly see­ing what they do, which again, is absolute­ly mind blow­ing. The fun­ny thing is, he’s nev­er dri­ven one of these cars before. Nev­er been on a race track before. He’s nev­er been on this track yet. But he has, he’s a mas­ter of dri­ving all kinds of dif­fer­ent cars on all kinds of dif­fer­ent tracks. And he, you know, he fig­ured it out real fast. But the point of it is, is that I did­n’t get the direc­tion from my bud­dies who are good, because they may not. They know, they can dri­ve fast. Yeah. But they don’t have the expe­ri­ence of dif­fer­ent peo­ple and dif­fer­ent tracks and dif­fer­ent cars to be able to, and they maybe they would have found it. But I found the guy who guar­an­teed would so not only gave me that piece of advice. Plus, then he gave me the expe­ri­ence of what mas­tery looks and feels like, Yeah, I got it. And I went up, and I’ve already picked up I went out, I went out two times, yeah, two times. And I picked up three of the six sec­onds. So I’ve already closed half the gap, after, you know, four ses­sions with him learn­ing. And then on my own with­out even being him being there, I’ve already closed half the gap, until I wiped out again, spin again. As I was chas­ing my bud­dies down, I spun again. And I broke some­thing. And then I got hum­bled again, Brad, it was awe­some. Because my car would­n’t start. Sup­pose with these cars, when you wipe out and spin, you’ve got to step on the clutch, oth­er­wise, it breaks the starter. Okay, which I did. So I got to be strand­ed in the mid­dle of the track. And then the truck had to come out and told me all the way in again. So, you know, got to work with Mas­ters, but got to be very, very hum­bled. So the point of it is, you know, we’re very for­tu­nate to have access to those mas­ters. And I said, Hey, can you help me? Yeah. And that’s real­ly what it comes down to? You know, and sure there’s a cost. But based on the ben­e­fit, it’s kind of being will­ing to who’s the best? Hey, can you help me? But let’s make sure that there are 14 XOR? before you ask for that.

Brad Giles 12:26

Yeah, yeah. I had a sim­i­lar yet dif­fer­ent expe­ri­ence. late­ly. We, I was work­ing with a team. And unfor­tu­nate­ly, one of the com­pa­nies that they work with one of the sup­pli­ers, let’s say who were vital. We’re going into admin­is­tra­tion, they were going under, and we had an ear­ly warn­ing to this. And this was going to have a mate­r­i­al impact on the busi­ness. We’re going to cost a lot of mon­ey to this par­tic­u­lar orga­ni­za­tion. And so we sat down with the lead­er­ship team, and we went on to a call pret­ty much imme­di­ate­ly with a lawyer. We did­n’t that team did­n’t use that lawyer nor­mal­ly. And they were gam­ing, all of the ques­tions that we need to ask the lawyer before­hand. And I just said, Look how expe­ri­enced we don’t know this lawyer, how expe­ri­enced is this lawyer in this sit­u­a­tion? Have they han­dled com­pa­ny col­laps­es from this per­spec­tive? Yes, for and the team was like, we haven’t real­ly thought about that. And what the dri­ver behind that was this 14x con­cept because I’m think­ing, well, who we may be we’ve engaged but we’ve got to ensure that we’ve got the best so we can ensure the best out­come any­way. Then we went on to the call and the CEO, it was one of the first ques­tions. Hi, lawyer, how you going? Tell us about your expe­ri­ence before, like, what have you done in this room? And the lawyer respond­ed by say­ing, Okay, well, I dealt with this col­lapse and that col­lapse and this and this and this, and clear­ly estab­lished them­selves as an expert, pret­ty much imme­di­ate­ly be and every­one in the room got a great sense of com­fort around that which was fan­tas­tic. Because then they were that they just jumped in straight­away and trust­ed every­thing that the lawyer say right, so Yeah, per­fect. Yeah. Depend that’s how it should be done. It’s

Kevin Lawrence 14:41

just it’s con­firm­ing up front and we have a say­ing in the West. It’s no it’s not their first rodeo. Yeah, right that they’ve been there before and every­one wants to pre­tend and I I’d even encour­age you like that, like you know, using a bit of the top grad­ing method­ol­o­gy. You know, dig in and pres­sure test a lit­tle bit. Ask a few facts. What was your role? In that case? You were the lead part­ner? Or were you the researcher? I mean, you would ask it respect­ful­ly that might not that’s not a respect­ful way to do it. But, but real­ly like, let’s find out, it’s like, you know, if some­one’s telling you the win­ning, you know, about their win­ning race car expe­ri­ence, you’ll con­firm they were the dri­ver. Yeah. Right. and con­firm there was oth­er cars in the race. who was­n’t, there was­n’t a free, I’m exag­ger­at­ing, but it’s just, you want to val­i­date and also because then you’re also set­ting them up to win because they don’t want to have an unhap­py client and the end the best peo­ple prob­a­bly well, so that’s, that’s the idea of the of those 14 axes. And, you know, it kind of takes us to the first point we’ve list­ed here is, you know, you real­ly want to instant­ly when you’ve got some­thing of high val­ue you’re try­ing to fig­ure out, not you know, how do I tie my shoes? But who should be the first ques­tion, and that’s some­thing Jim Collins has beat into our heads, your first ques­tion, so who ques­tion and then the sec­ond is, who is the best, so who and best and, you know, one of my clients calls that the, you know, the bil­lion­aire mind­set. You know, when you look at stuff from being a bil­lion­aire, you’re auto­mat­i­cal­ly gonna think who because you know, you can’t do it alone, because you got too much going on, most like­ly, if you made the mon­ey. And then, and you can afford the best. So of course, you’re only going to look for the best for that. So that’s the first thing is, you know, Who is it? Who can help. And let’s just make sure that they are the absolute best. Yes, I got a one client here in Van­cou­ver. And I’m grate­ful that when he reached out to some­one and asked for some­one to help in terms of coach­ing to scale their com­pa­ny, that was his exact approach, he asked for the best. And this per­son said, for what he was look­ing for that I was, which is very flat­ter­ing, and he nice­ly reminds me that once in a while, that’s not does­n’t hurt to hear that. But that was his that’s his strat­e­gy. I’ve worked with him on a lot of things. And his thing is, and when we’re look­ing for advi­sors, is always who is the absolute best we can find in North Amer­i­ca, because that’s where they are. Heroes pick up the phone and call any­one. Yeah, and ask them for their help. And he’s hap­py to pay for it. And some­body said to me, and we talked about is, you know, the real­i­ty is, the best does­n’t cost that much more. Yeah, some­times it does­n’t cost more, and what­ev­er it is some­times does­n’t cost that much more. But if you have an impor­tant enough project or deci­sion, the cost will more than wash out by get­ting the best advice you can get.

Brad Giles 17:33

And the best advice that you can get mat­ters because it’s the nuances in these sort of sit­u­a­tions where you need an advi­sor, that can make a huge dif­fer­ence when ampli­fied. So it could be they could a stan­dard, or a com­pe­tent advi­sor could give you stan­dard or com­pe­tent advice. But it goes with­out say­ing that a 14x advi­sor is going to give you more nuanced con­sid­ered expe­ri­ence backed advice, that will give you a bet­ter chance of hav­ing either a sig­nif­i­cant chance of suc­cess or a high­er return on that invest­ment. And that I Lon­don bil­lion­aire mind­set. I mean, it real­ly says if mon­ey was­n’t an option, what would I do? If Yeah, I need­ed to get the best advice, what would I do, and they don’t, they don’t get to be a bil­lion­aire by Pen­ny pinch­ing. So it’s not about spend­ing, you know, if you’re a $1 mil­lion com­pa­ny, and you say, let’s go to the Big Four, and we’ll get them to, you know, spend $950,000 with them this year, we will, that’s not obvi­ous­ly going to work, we’re kind of look­ing beyond that. It’s gonna be with­in your bud­get to a degree, but get­ting the best that you pos­si­bly can, with­in that budget.

Kevin Lawrence 19:07

Get­ting the smartest per­son you can afford, it’s no dif­fer­ent than when you’re hir­ing peo­ple on your team. You want to hire the most com­pe­tent peo­ple you can the best peo­ple you can for what you’re offer­ing. But we just got to take it real­ly seri­ous­ly with advi­sors. And you know, inter­est­ing­ly, and we’ll talk about this a lit­tle bit lat­er, but it’s, you know, the fit is impor­tant. So, you know, the bil­lion­aire mind­set I often bring that up with clients and it’s about whether it’s work in your com­pa­ny for your­self, often around your health and your men­tal per­for­mance, and your life. You know, get­ting the best darn peo­ple you can and I look at our most suc­cess­ful clients, and in all areas work self and life. They’re look­ing for the best darn help they can get so that they can have a great life and be healthy and thrive at work. So sur­round your­self with the best. It’s so who is the right per­son and then get the best and then reach out to them. And, you know, this takes us to num­ber two, where you know, those of you that might be Pen­ny pinch­ers, and sav­ing mon­ey is a good thing. You just got to save it the right areas, but because cheap help turns out to be very expen­sive, right, cheap help, if they don’t know. And again, we’re not talk­ing about some­thing that’s incon­se­quen­tial. We’re talk­ing about impor­tant deci­sions. But if they don’t have the expe­ri­ence, or the qual­i­ty or the, you know, the rep­u­ta­tion because of weird things that they do, or what­ev­er it hap­pens to be, but, you know, I think cheap health is expen­sive, because they can, they can guide you to make the wrong deci­sions. And smart hope does­n’t nor­mal­ly cost that much more. But the kick­er, many mas­ters will help for free. Mm hmm. And this is some­thing that very few peo­ple lever­age. But again, CEOs, I work with a do lever­age, what they will do is they will pick up the phone, and they will call anoth­er CEO. Yeah. And they’ll reach out whether it’s their net­work, or their net­works net­work, or it’s just cold. They will lit­er­al­ly say, here’s a per­son, let’s pick up the phone, and let’s talk to them. And I want to ask them, because I know they went through the same thing. Do you know how many times peo­ple will we’ll work with them? All the time CEO call CEO Yeah, see, oh, call co Head of Mar­ket­ing calls, head of mar­ket­ing for one brand calls a head of mar­ket­ing for anoth­er, even when their com­peti­tors. Yeah, like the amount of col­lab­o­ra­tion, that’s fun, I’m not going to give the indus­try or the trade secrets. But the mana col­lab­o­ra­tion, I have seen shocks me. The big thing that I’ve noticed, though, is most peo­ple won’t pick up the phone and ask or send an email and ask, yeah, but many, many peo­ple that have been so we’re work­ing on a project recent­ly, and we’re work­ing on struc­ture and orga­ni­za­tion. And, you know, the CEO and, and, and the equiv­a­lent of the CEO weren’t real­ly clear on it. What was right, they just reached out to five peo­ple a cou­ple through their net­work, like I don’t want keys, I con­nect­ed them with one, and then the through their net­work. And they just went and talked to five oth­er peo­ple. And then it just, it val­i­dat­ed what they were feel­ing, boom, now they could have hired a con­sul­tant, that’s anoth­er option. But they just called peo­ple in the busi­ness­es and they got some amaz­ing direc­tion. So you can get it, you can get great help. But don’t for­get to call basi­cal­ly, your peers. And that’s the val­ue of net­work­ing. That’s the part that that for peo­ple that aren’t able to do con­fer­ences, right now that’s miss­ing is when you’re in a con­fer­ence, you can meet those peo­ple. And you could have a bev­er­age or a meal or a chat. And then you’d be able to dig in ask some of that stuff and have a rela­tion­ship. So now you just got to, you know, reach out, but that’s it. You know, who’s the mas­ter, who’s some­one who’s been through this, that’s a peer you can reach out to

Brad Giles 22:49

so cheap help is expen­sive. I want to give you a quick exam­ple of that I know a per­son and they sell­ing their prop­er­ty invest­ment prop­er­ty, just a unit thing. Mar­kets real­ly hot, real­ly hot. You know, there are 150 peo­ple lin­ing up to rent a house type of hot. Wow, you know, we’re see­ing that you know, in sev­er­al cities around the world, depend­ing where you are, but this per­son is sell­ing their prop­er­ty. And, and they’re com­plain­ing to me about how the prop­er­ty isn’t sell­ing the like, it’s been on for this amount of time and it’s not sell­ing and I’m like, well, we’ll What have you done and they start­ed at this price and they’ve dropped it and they’ve dropped it a bit more based on you know, that I guess the agents advice and it’s not sell­ing and they get a cou­ple of peo­ple through but it’s not sell­ing and I’m like, okay, so and then I go on to the list­ing and I have a look at it, I look at the agent. And the first thing that strikes me is the agent does­n’t have a pho­to on the list­ing of them­selves a head­shot. Okay, that’s a bit strange. So then I click on there and I look and they don’t have any reviews. Okay. And then I look a bit fur­ther and, and then The email address is kind of the equiv­a­lent of a Gmail account. Okay.

Kevin Lawrence 24:24

cred­i­bil­i­ty is drop­ping by the click. Finance is drop­ping by the

Brad Giles 24:30

Yeah. Go to the web­site is just atro­cious. Like it’s like it was made 20 years ago and they Okay, and then the kick­er, I go to LinkedIn and I put their name in and the per­son is a school teacher at the local school as well. And, yeah, so. So you want to know if you

Kevin Lawrence 24:52

were look­ing for a tutor for your chil­dren. That per­son might have been a great choice. Yeah. But as a real estate agent, when all real estate agents are paid equal­ly, Mm hmm. And they pick the school teacher who does­n’t under­stand mar­ket­ing and makes them­selves look like an amateur.

Brad Giles 25:12

Yeah. And so cheap help is expen­sive. Now, all I can guess is that the per­son got a they got a cheap­er price. They got it. You know, it was

Kevin Lawrence 25:24

a fam­i­ly mem­ber or friend or some­thing I don’t I buy or they didn’t

Brad Giles 25:31

look it, it D legit­imizes the com­plaints about why the prop­er­ty isn’t sell­ing. But you know what, like, the great retort to that is cheap help is expensive.

Kevin Lawrence 25:45

Yes. And why if you mean, the thing is, it does­n’t cost you more to go to a dif­fer­ent agent, even if you did get a slight dis­count. Yeah, yeah. That’s a great exam­ple bread. Yeah. So cheap pub­lic exam. And also, we’ll go into the third one, the only 14 answers only peo­ple that have been there, done that got the T shirt, right. And that’s because that expe­ri­ence that we all know how hard it is to learn by expe­ri­ence. It’s expen­sive, it’s painful. And I was talk­ing on the week­end with a friend of mine who’s look­ing at an invest­ment. And he was telling me, well, this invest­ment, I know, it sounds like an inter­est­ing invest­ment oppor­tu­ni­ty. But I just asked a cou­ple ques­tions. The guy run­ning it, this invest­ment, who’s gonna run the com­pa­ny? How many times has he done this kind of trans­ac­tion before? Zero. Okay. And it’s trans­ac­tions in oth­er coun­tries. The sec­ond thing is, how many times has he done busi­ness­es in those oth­er two coun­tries? I think it was one. And then I said, there’s a cou­ple oth­er ques­tions that I asked. But this was the first guys Oh, and how many times have you done trans­ac­tions of this size? Zero. So it was a new busi­ness, big trans­ac­tions, new coun­tries, like it’s you know, and just from an invest­ment per­spec­tive, right, you when you invest, you invest in the peo­ple that are run­ning the invest­ment, but this is the guys first try. So not an advi­sor, just from an invest­ment. Yeah, I know, from a bit of expe­ri­ence, that’s a good way to lose some mon­ey, unfor­tu­nate­ly. But it’s the same prin­ci­ples Been there, done that got the T shirt, that’s what you’re look­ing for. And, you know, the thing is, is that they’ve done it in a sim­i­lar space or a space with sim­i­lar dynam­ics. So for exam­ple, if it’s the lawyer laws are dif­fer­ent in dif­fer­ent coun­tries, right. And maybe they’ve been that kind of con­tract, but it’s on a con­tract between two com­pa­nies in the same coun­try. But if this one is, you know, a con­tract between Cana­da and Aus­tralia, and they’ve nev­er done that kind of inter­na­tion­al law, again, that could be a poten­tial glitch, so out­side of there, so 14 extra on the deal, and even the mar­ket and the envi­ron­ment, all of those things, you know, been there done that is, is worth it. So we’ve got that we talked about how it’s just kind of like top grad­ing. Any­thing want to add on that, Brad, before we go to num­ber four?

Brad Giles 28:07

Well, the top grad­ing prin­ci­ples very specif­i­cal­ly that we want to high­light at this point, is when we’re top grad­ing, when we’re using that method­ol­o­gy, it’s some­one who is in the top 10% of can­di­dates that are avail­able at the price that you’re offer­ing, right at the price that you’re pay­ing. And it’s the same with advi­sors. You could have 10, advi­sors, all of them are charg­ing the same amount. And one of those will be bet­ter than the oth­er ones. Yeah, that’s kind of obvi­ous. But who is the one of those that is going to be the 14x? Or who is the one that’s going to make the biggest dif­fer­ence with you? And this real­ly, I guess, segues into num­ber four? Because the third point to that is that Who is the one of those that’s going to fit like a glove, right? Who is the one that is going to feel like when you’re work­ing with them, they’re real­ly com­pli­ment­ing you. They’re help­ing and they’re hurt­ing you. They’re real­ly chal­leng­ing your beliefs. And you think with­out that addi­tion­al brain expe­ri­ence, per­spec­tive, belief set, I would­n’t be able to make the right deci­sions or as con­sid­ered deci­sions, per­haps it’s so impor­tant that this per­son will fit like a glove. You know, when I work with peo­ple, I’ve got this sim­ple phrase that I say, if we were role play­ing Kevin, I would say, we’re going to work togeth­er before we’re engaged, we’re going to work togeth­er to try to fig­ure out is it worth work­ing togeth­er, and let’s keep doing that until it does­n’t make sense for us. Not to Work together.

Kevin Lawrence 30:01

Yeah, and I do some­thing sim­i­lar. I tell peo­ple when I’m talk­ing to Mr. A whole firm does is it fit is crit­i­cal. And I say that we need to be able to debate like broth­ers or sis­ters, or broth­ers and sis­ters. And and and work through issues and come out feel strong give each oth­er a hug at the end. Like it’s, it’s crit­i­cal. And I was talk­ing about this with Zack my rac­ing coach. And you know, and we’re talk­ing about anoth­er guy that runs a kart rac­ing team, Craig, and we’re talk­ing about the fit between a race dri­ver and her race engi­neer, the race engi­neer sets up all the car and makes all the lit­tle adjust­ments. And what we talked about is, you know, there’s been sit­u­a­tions where a dri­ver will have a not quite tech­ni­cal­ly as good engi­neer, but could get bet­ter results. Yeah, because that engi­neer and a dri­ver can com­mu­ni­cate, it’s like, they can fin­ish each oth­er’s sen­tences. And the dri­ver says some­thing, you and he might not explain it, right. But the engi­neer knows exact­ly what that means. Yeah. And so they got this sym­bi­ot­ic rela­tion­ship where it works, where you could have tech­ni­cal­ly a bet­ter engi­neer, but the dri­ver Nin­ja, they just they, they greet each oth­er like sand­pa­per, and it just does­n’t pro­duce the same result. So you know, that’s an that’s nar­row, but in busi­ness, you look at advi­sors, or peo­ple that you work with. You just if you feel it. Yeah, right does do you feel the fit and what that is in a Lego, you said, there is no help and hurt, you know, they, they you get the advice in the in a way where it sticks, and it works for you. And then you’re able to go do it. Because tech­ni­cal­ly giv­ing you the right advice is very dif­fer­ent than you being able to hear it and receive it in a way where you can act on it. Yeah, that fit. And that’s why even with clients, where they give a lit­tle bit of test, like I test giv­ing peo­ple some feed­back and coach­ing him in my style, and see how it works. Yeah. And because I have a cer­tain approach and assert I am not the right coach for every­one, nor are you there’s a cer­tain style cer­tain approach cer­tain beliefs. And, and it works real­ly well for some peo­ple and not for oth­ers. And you got to test or get a sense of that.

Brad Giles 32:19

Imag­ine if a lawyer would­n’t chal­lenge you. Imag­ine if a lawyer, you engaged a lawyer, a type of advi­sor and imag­ine if that lawyer said to you, I def­i­nite­ly rec­om­mend that you don’t do that. And you You did­n’t lis­ten or imag­ine to reverse that. If they did­n’t say that. Or imag­ine if a lawyer would chal­lenge you and would nev­er say to you, I don’t rec­om­mend that you do that they would just nod their head and smile and sort of agree with you. That is not a good advisor.

Kevin Lawrence 32:54

No. Or if they had like a weird Aus­tralian accent. They could like dri­ve you insane. I’m jok­ing. I like the Aus­tralian accent. But the point like for exam­ple, like the lawyer that I work with Dar­cy, he’s an awe­some guy. Great, great to work with. Dar­cy talks faster than I talk. And I love it. Because the con­ver­sa­tions move, and we fig­ure stuff out and what I know is, is that when I have a con­ver­sa­tion, we fig­ure stuff out and I come away bet­ter than after a con­ver­sa­tion and that’s a great mea­sure for fit, you come away feel­ing bet­ter than like you’ve tak­en a notch up. But with Dar­cy he talks real­ly fast if I had a lawyer who was equal­ly as capa­ble as Dar­cy but talked slow and like it would I lis­tened to audio books at one and a half speed or one in three quar­ters speed I like so for­get the tech­ni­cal capa­bil­i­ty for­get the emo­tion­al wave­length. Even the speed of his speech actu­al­ly makes it dif­fer­ent for fit with me. Because I like the fast paced and direct right and again so there’s every­one’s got dif­fer­ent vari­ables what they need to work well with some­one. The key is, you know, when you’ve got a great fit, and you know, when some­one that you work with dri­ves you bonkers, yeah. And you got to cut a bit a slack rib­bon, nobody’s per­fect, but gen­er­al­ly, it should be a good fit and you should feel ener­gized. And like you made sol­id progress when­ev­er you talk to that person.

Brad Giles 34:29

Yeah. Because the ini­tial con­cept is that they will quadru­ple your IQ. So if you’re stuck, if you’re that they may be incred­i­bly intel­li­gent, you’re incred­i­bly annoy­ing, right? So if you’re stuck and have a block­age around any of those things, where it’s not a good fit, then they’re not going to quadru­ple your IP, your

Kevin Lawrence 34:54

Oh cuz you’re not even gonna call them or if you do, you’re not going to lis­ten or if you do lis­ten to You might not get it. Or if you do get it, you might feel less com­pelled to do it. Like, yeah, it’s just at the end of the day, you deserve the best, it’s okay to have the best. And if a visor isn’t deliv­er­ing what you need, you can ask for some­thing dif­fer­ent. That’s okay. You should. And if they can’t deliv­er it, it’s per­fect­ly accept­able to move on. Right? And we’ll talk about that. You know, we’ll talk about that a lit­tle bit lat­er on about doing that. But yeah, it’s, it’s super impor­tant. The fit is almost every­thing. That’s why I rec­om­mend you’ll have a few con­ver­sa­tions, right? Don’t just pick, espe­cial­ly if it’s an ongo­ing thing or a project inter­view. And you’ll have a sense, con­firm the data is the 14x. And then the feel­ing is the fit. So kind of dif­fer­ent for­mats. You can have advi­sors, infor­mal, for­mal, and we’ll talk about advi­so­ry boards. Infor­mal is just peo­ple that you brain­storm stuff by I’ve got a guy that you and I both know, in the Mid­dle East Ed, Ed, and I had a brain­storm. And he had a ques­tion. And we and we had a brain­storm By the way, he end­ed up shar­ing some stuff with me that we’ll talk about in a future show about oth­er ways struc­ture of com­pa­nies is chang­ing. And some lead­ing edge com­pa­nies, it was awe­some. Awe­some. So we end­ed up we always have these brain­storms when we both kind of, you know, come up with bet­ter ideas, so at night chat on a reg­u­lar basis, and stuff comes up, just like you and I do and I’ve got a whole suite of peo­ple that I always brain­storm with. But then there’s for­mal advi­sors, those are peo­ple you hire, maybe you have the one retain­er, maybe it’s a coach, or some­one who does strap plan­ning with you, or an HR con­sul­tant or lawyer, or you know, some­one who helps you raise mon­ey or some­one who knows, right, there’s all the for­mal. And those would be like for­mal one on one peo­ple that you work with on projects are ongo­ing. And then there’s, you know, advi­so­ry boards, which we’ll talk about a lit­tle bit, but it’s, they show up in May, and all are good and for­mals a great thing to do. For­mal, you need those. And then and then advi­so­ry boards that we’ll we’ll dig into a bit more quite broad.

Brad Giles 37:04

But the prin­ci­ple applies across the estab­lish­ment of these groups, infor­mal, for­mal and advi­so­ry boards. There was a scathing arti­cle in the busi­ness news of the Aus­tralian Busi­ness news­pa­per called the Finan­cial Review. I think it was this week­end, cer­tain­ly maybe last week­end for lis­ten­ers, but cer­tain­ly recent­ly, and they were just say­ing that every­one on boards, Aster­ix, not every sin­gle per­son, many peo­ple on boards are there just about gov­er­nance and pro­tect­ing their own seat. And they’re not they’re not chal­leng­ing the CEOs to do the CEOs job. So it’s this cozy lit­tle club, where every­one is just try­ing to do their own thing. And that all they’re try­ing to do is pro­tect their seat at the board table. Right. So there’s no healthy debate. And there’s no chal­leng­ing, and and

Kevin Lawrence 38:08

your board is chang­ing that is more like a van­i­ty exer­cise than a val­ue added exercise.

Brad Giles 38:15

Yeah. And they were nam­ing names. And it was Yeah, it was inter­est­ing. But the point is, are those peo­ple 14x advi­sors to usu­al froze again, those are those board mem­bers, because in list­ed com­pa­nies, it’s the same as well, you’ve got to have a high­er qual­i­ty team that’s going to chal­lenge you that’s got deep expe­ri­ence, and they fit like a glove.

Kevin Lawrence 38:44

Yeah, and some­times if your board isn’t adding a lot of val­ue or chal­leng­ing you It could be the CEOs respon­si­bil­i­ty or even the chair­man’s respon­si­bil­i­ty to help set the right agen­das are con­ver­sa­tions, because the board has a gov­er­nance role to kind of pro­tect the com­pa­ny on behalf of the share­hold­ers. Yeah, the CEO needs some help with some stuff. So we’re, I’ve seen CEOs lever­age, whether it’s boards or advi­so­ry boards, you know, the CEO some­times will come with some chal­lenges. You know, one CEO I work with, want­ed a board, he set up a gov­er­nance board in a fam­i­ly busi­ness that did­n’t need a gov­er­nance board advi­so­ry board would have been fine. But he want­ed a gov­er­nance boards where he felt more account­able. And he also recruit­ed some of the best peo­ple he could I mean, this was a retail tech start­up. And they were hir­ing. They were recruit­ing peo­ple from Ama­zon and Aliba­ba like they want­ed the best. So they had tech peo­ple and then some tra­di­tion­al retail peo­ple from mas­sive retail­ers like then they hired a firm to help them find the best direc­tors they could. But the CEO would bring prob­lems to the board. Like, hey board, I need help so, but he took the respon­si­bil­i­ty to get the val­ue from the board in his mind. We’re pay­ing for this. Yeah, we’re both time and mon­ey. But he would take real­ly chal­leng­ing thing where some CEOs just want to get into board meet­ing and get out with­out too much pain. That’s a, that’s a dif­fer­ent dynam­ic and, and maybe that’s rel­e­vant for them. But if you’re real­ly to get the val­ue from that bor­der advi­sor, it takes time and prepa­ra­tion to real­ly think about how can they help. And for the peo­ple we know that have the they get the great­est val­ues from those boards or advi­so­ry boards, they put a lot of time into think­ing about it. You know, they have addi­tion­al meet­ings with board mem­bers to help them move stuff I had.

Brad Giles 40:38

Yeah. And it still comes back to 14x. Like, you’ve got, yeah, yeah, this applies. If it’s a men­tor rela­tion­ship, if it’s a coach advi­sor rela­tion­ship, if it’s for­mal board, if it’s an advi­so­ry board, gov­er­nance board, what­ev­er it is, we need to it could even be a an exter­nal HR con­sul­tant, as you said, but yeah, the prin­ci­ple applies across all of these. But then also, as you grow, your needs might change. When you are a start­up, when you are a $1 mil­lion busi­ness, maybe the things that you need, then may be dif­fer­ent when you’re a 10, or a $100 mil­lion busi­ness, maybe.

Kevin Lawrence 41:29

You’re so nice

Brad Giles 41:30

some­times, Brad, what pos­si­bly they may be

Kevin Lawrence 41:33

quite pos­si­bly for sure.

Brad Giles 41:35

Yeah, that’s, that’s a fair comment.

Kevin Lawrence 41:40

If you’re scal­ing up, and you’re get­ting into your first mil­lion as a start­up, which is awe­some. Um, you advice from some­where, the bil­lion dol­lar com­pa­ny may not be help­ful, because your real­i­ty is so stark­ly dif­fer­ent. I mean, there could be con­ver­sa­tions that are valu­able. But, you know, you might get peo­ple sur­round your­self with peo­ple that have got to, you know, 10, or 20, or 30 mil­lion. You know, but once you’re doing 30 mil­lion, some­one that’s only ever been to 30 can have val­ue, but some­one who’s done 300, you need some­one who’s done 300 con­cep­tu­al­ly, you know, got a com­pa­ny to work with right now. And they’re doing, you know, a few 100 mil­lion and doing very well. But we’re talk­ing about adding addi­tion­al board mem­bers. And ide­al­ly, they’re well beyond a bil­lion in a sim­i­lar dynam­ic busi­ness. Right? Well, I’m talk­ing about rev­enues, right, that they’re well beyond, because that’s kind of a next point, because there’s dif­fer­ent think­ing to get to that point. And again, in this case, it’s mul­ti, you know, mul­ti coun­try, mul­ti loca­tion in coun­tries and over a bil­lion just to just be ahead, because there’s, it’s like, at that height of the climb up the moun­tain, you see a no dif­fer­ent things than you do at low­er alti­tudes. And it’s not rock­et sci­ence, that the hard part is, is that we can some­times get com­fort­able, right? com­fort­able with the peo­ple that are help­ing us that help us to get to 10 mil­lion or 20 mil­lion con­cep­tu­al­ly. And, and to then go and say thank you, and go and, you know, find peo­ple that are 100 or 200 mil­lion, it’s total­ly under­stand­able and rea­son­able if you’re respect­ful about it, and the peo­ple would under­stand, but some peo­ple, I think, just hold on a bit too long, or don’t even think about it, they don’t even think about adding on some peo­ple and find­ing ways to grace­ful­ly think peo­ple where they’ve done a move to the next thing. But

Brad Giles 43:43

But if you were to select a role, let’s say for exam­ple, and we’ve I know that we’ve spo­ken about this before, if you were to select a role, let’s say a head of HR or a sales man­ag­er, some­thing like that, and that per­son has been the has done that role in a big multi­na­tion­al. Okay. It’s it does­n’t own that’s not your only cri­te­ria. Okay? Yeah, no, if they don’t get seduced by the large com­pa­nies, it’s a hor­ri­ble trap to fall into. Instead, for sure, he does say they’ve worked for 10 com­pa­nies at or slight­ly above the size that you are now. So they could have a lot of deep in depth expe­ri­ence. So always say­ing is that would still be that could still poten­tial­ly qual­i­fy them. Because if you took that to the extreme and said, Yeah, that was a $500 mil­lion com­pa­ny. We’re a $5 mil­lion com­pa­ny. The dynam­ics could be so dif­fer­ent that you could be doing your­self a disservice.

Kevin Lawrence 44:52

Yeah. Let me clar­i­fy what I was say­ing this case is they want­ed some­one that had been in mul­ti coun­tries, but you know, some­one who was a direc­tor In a multi­na­tion­al is not the same as the deci­sion mak­er and a com­pa­ny that has oper­at­ed and you know, a $10 bil­lion com­pa­ny oper­at­ing sys­tem often does­n’t trans­late through to where you’re at. So it’s very dan­ger­ous that you just look at peo­ple because they’re part of a big com­pa­ny, you need to know was what was their role? Are they strate­gic? Or were they just exe­cut­ing what they were told? There’s so many var­i­ous I’m, I’m very care­ful with peo­ple when we’re look­ing at whether it’s exec­u­tives that we hire or advi­sors to be care­ful not to become what I call brand blind. Oh, they were they were at Apple, they must be amaz­ing, right? Or they, you know, you’ve got to go through and real­ly see is their actu­al rel­e­vance, the deci­sions that are made on a day to day basis con­sis­tent with what you need them to be good at. Yeah, yeah, that’s very impor­tant. Yeah. The main thing, though, is that they should make you uncom­fort­able, they should be and again, I go back to the sim­ple thing of this race coach, he’s like a cham­pi­onship race­car dri­ver, I’m, I do it for fun and recre­ation, and for No, for good times, to my friends, mul­ti­ple steps ahead, you know, and thing is, is don’t go to the con­ve­nient per­son next door, find some­one who’s out­stand­ing, and is gonna help you mas­ter it and prob­a­bly make you fair­ly uncom­fort­able. That’s, that’s, you know, and in a way where you like it. So you got it, you got­ta, you got­ta keep grow­ing to keep grow­ing, right? And you need dif­fer­ent thoughts, dif­fer­ent peo­ple to take you to dif­fer­ent lev­els. And I’ll, you know, kind of fin­ished my thoughts here with, you know, con­ver­sa­tion with Ed, who both you and I know, and you’re we’re hav­ing, and he’s always on a dif­fer­ent wave­length. But I’m hav­ing this con­ver­sa­tion, I’ve been think­ing a lot about com­pa­ny struc­tures. And there’s always this bat­tle between cen­tral­ized cor­po­rate and autonomous, small units. And as we start­ed talk­ing, had this con­ver­sa­tion with Ed, and he, he has this idea in my head, which we’ll explore fur­ther, and I’m just like, I love this. I’m out. He’s send­ing me case stud­ies and lots of oth­er things. I want to learn about this and under­stand it. Because it total­ly opens up my mind keeps me fresh and think­ing. And in his case, he’s already done the research because he’s study­ing these peo­ple, that would be our equiv­a­lent of 14 exer­cise, they move in and out already in a very, very dif­fer­ent way. Any­way, inter­est­ing stuff. So should we do a quick sum­ma­ry here? Brad?

Brad Giles 47:18

in a that’s so the over­all prin­ci­ple is that we want you to con­sid­er find­ing the best advi­sors so you can quadru­ple your IQ. Okay, so first of all, we want to adopt the Jim Collins phi­los­o­phy, which is first who always the ques­tion you should ask is first, who? And he says then what, but we’re inter­sect­ing this bil­lion­aire mind­set. So if you ask foo, foo? Or who if you asked who first, don’t ask foo, he’s in Chi­na, and it will be take a long time to get back to you ask her first, okay, with a bil­lion­aire mind­set. Okay, they would be say­ing, What can I who can I get was the best pos­si­ble per­son to solve this prob­lem, because I don’t have any time. And I have all the mon­ey that I need.

Kevin Lawrence 48:15

Cheap help is expen­sive. You know, the best help usu­al­ly does­n’t cost that much more like min­i­mal, some­times it does­n’t cost at all. And some­times it could be the same cost. You just have to dig and find some­one who’s got more rel­e­vant expe­ri­ence for you. And then remem­ber, many mas­ters, those being your peers will help you for free glad­ly. It’s kind of the favor sys­tem, anoth­er CEO or CEO or CFO will glad­ly bend their ear for you. It’s just often bend­ing and you’re lean­ing into your net­work and ask­ing, or ask­ing for peo­ple that could help or just pick up the phone or send an email direct­ly to some­one that you think would be rel­e­vant. If got to look beyond the com­pe­tence. The com­pe­tence is,

Brad Giles 48:58

I’ve got this cer­tifi­cate, I did the course you’ve got to look beyond that. And think if I sur­round­ed myself with these 14 x’s, every­one who in every facet who’s been there done that, who are high­ly capa­ble on many lev­els, it can change the game.

Kevin Lawrence 49:17

Yep. And then it fits crit­i­cal. And that’s more of a field thing of the 14 axes of data. The fit is of appeal. And at the end of the day after you work with them on some­thing do you come away feel­ing clear­er, more con­fi­dent, ener­gized some­how you’re up a cou­ple notch­es and you’re we’ve got­ten great val­ue for that time you have spent with them.

Brad Giles 49:38

And this does­n’t just apply to your lawyer your accoun­tant, your HR advi­sor, your lead­er­ship team coach­es, Kevin and I do or advi­sor This also applies to men­tors, infor­mal men­tors or infor­mal advi­sors, for­mal boards gov­er­nance board advi­so­ry board Think­ing about all of these facets

Kevin Lawrence 50:03

and then find­ing a you got to upgrade as you grow and it got to keep grow­ing and keep grow­ing that means that you know these peo­ple that help you at one stage you’ll need dif­fer­ent peo­ple and some­times you might just need dif­fer­ent per­spec­tives. So that be will­ing and on the look­out always for excel­lent peo­ple that can help you. Be gra­cious and thank those that have helped you. But then be open to find­ing some­one new and or dif­fer­ent so that you don’t get stale or your think­ing does­n’t get stale. So thanks for lis­ten­ing guys. This is this has been a great con­ver­sa­tion. We were look­ing for­ward to the show. This has been the growth whis­pers pod­cast with Brad Giles, my good friend down there in Perth, Aus­tralia. And I’m Kevin Lawrence. For the video ver­sion go to the growth whis­pers comm on YouTube, or just go to the growth whis­per­er sor­ry on YouTube. And then evo­lu­tion part​ners​.com​.au is where you can find out more and reach out to Brad if he can assist you. And for myself and my firm Lawrence and co​.com. Have an awe­some week. See you next week.


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