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Have You Figured Out Your SMaC Recipe for Success?

September 13, 2022

A SMaC Recipe, from Jim Collins’ book Great by Choice, is a set of endur­ing oper­at­ing prin­ci­ples that cre­ates a replic­a­ble, con­sis­tent for­mu­la for success.

S — Specific

M — Methodical

A — And

C — Consistent

A client I work with, a sec­ond head­ing towards a third-gen­er­a­tion com­pa­ny, absolute­ly loved the cre­ation of their SMaC Recipe. Instilled by their founder & father and hand­ed down like a fam­i­ly heir­loom, from one gen­er­a­tion to the next, it’s strong list of dos and don’ts that tru­ly cap­ture the essence of every­thing learned from repeat­ed suc­cess­es and fail­ures overtime.

South­west SMaC List

One of my favorite SMaC lists comes from South­west Airlines:

  1. Remain a short-haul car­ri­er, under two-hour segments.
  2. Uti­lize the 737 as our pri­ma­ry air­craft for ten to twelve years. 
  3. Con­tin­ued high air­craft uti­liza­tion and quick turns, ten min­utes in most cases. 
  4. The pas­sen­ger is our #1 prod­uct. Do not car­ry air freight or mail, only small pack­ages which have high prof­itabil­i­ty and low han­dling costs. 
  5. Con­tin­ued low fares and high fre­quen­cy of service.
  6. Stay out of food services. 
  7. No inter­lin­ing … costs in tick­et­ing, tar­iffs and com­put­ers and our unique air­ports do not lend them­selves to interlining. 
  8. Retain Texas as our #1 pri­or­i­ty and only go inter­state if high-den­si­ty short-haul mar­kets are avail­able to us. 
  9. Keep the fam­i­ly and peo­ple feel­ing in our ser­vice and fun atmos­phere aloft. We’re proud of our employees. 
  10. Keep it sim­ple. Con­tin­ue cash-reg­is­ter tick­ets, ten-minute can­cel­la­tion of reser­va­tions at the gate in order to clear stand­bys, sim­pli­fied com­put­er sys­tem, free drinks in Exec­u­tive ser­vice, free cof­fee and donuts in the board­ing area, no seat selec­tion on board, tape-record­ed pas­sen­ger man­i­fest, bring air­planes and crews home to Dal­las each night, only on domi­cile and main­te­nance facility.

You can see that their SMaC list keeps them very focused on their way of win­ning and away from dis­trac­tions that could dilute their business.

Stay Focused

These are guid­ing prin­ci­ples that can help your team stay very focused on the wis­dom, gained over years, and the mis­takes you won’t repeat.

Once your SMaC list is devel­oped, review it quar­ter­ly and annu­al­ly, par­tic­u­lar­ly when reset­ting high-lev­el pri­or­i­ties for the next year and updat­ing your three-to-five-year plan.

Make sure you do not make any choic­es that vio­late or are incon­sis­tent with your SMaC list. 

The Chal­lenge

  • If you already have a SMaC list and review it reg­u­lar­ly, congratulations!
  • If you haven’t, what are some of the top dos or don’ts you would like to see endure for 10, 20 or 30 years in your company?
  • How can you work with your team to get this list final­ized and built into your strate­gic plan­ning process?

Lis­ten to Episode 119 of The Growth Whisperers.


Lawrence & Co’s work focus­es on sus­tain­able and enhanced growth for you and your busi­ness. Our diverse and expe­ri­enced group of advi­sors can help your lead­ers and exec­u­tive teams stay com­pet­i­tive through the use of var­i­ous learn­ing tools includ­ing work­shops, webi­na­rs, exec­u­tive retreats, or one-to-one coaching.

We help high-achiev­ing lead­ers to have it all – a great busi­ness and a reward­ing life. Con­tact us for sim­ple and impact­ful advice. No BS. No fluff.


Lawrence & Co’s work focuses on sustainable and enhanced growth for you and your business. Our diverse and experienced group of advisors can help your leaders and executive teams stay competitive through the use of various learning tools including workshops, webinars, executive retreats, or one-to-one coaching.

We help high-achieving leaders to have it all – a great business and a rewarding life. Contact us for simple and impactful advice. No BS. No fluff.