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Which Sales Do You Turn Off?

May 25, 2026

The lead­ers who keep grow­ing aren’t fear­less. They’re clear.

John McLean is CEO of Bund­aberg Brewed Drinks — the Aus­tralian fam­i­ly busi­ness behind a world famous gin­ger beer, sold in more than 60 countries.

In 2012, the com­pa­ny crossed $100 mil­lion in rev­enue. John and his wife Rae-Lee, who serves as a direc­tor and com­pa­ny sec­re­tary, sat down with a bot­tle of Grange (an icon­ic Aus­tralian wine that sig­nals we’ve arrived”) to mark the moment. The busi­ness employed 150 peo­ple. John knew everyone’s name. It felt manageable.

And then Rae-Lee said: Let’s stop here. This is a great size — a hun­dred million.”

John paused. And then he asked the only ques­tion that mattered.

Which sales do we turn off?”

The Prob­lem With Every Mar­ket Working

That ques­tion sounds sim­ple. In prac­tice, it was almost impos­si­ble to answer.

Every mar­ket was prof­itable. Every prod­uct line was grow­ing. There was no obvi­ous can­di­date for reduc­tion, no strug­gling divi­sion to exit, no bad rev­enue to elim­i­nate. The busi­ness was work­ing. All of it.

And so, with­out know­ing what to shut down, they kept going. To $200 mil­lion. To $300 mil­lion. To 60+ coun­tries. To a state-of-the-art mas­ter brew­ery capa­ble of pro­duc­ing 800,000 bot­tles a day.

The chance to ask which sales do we turn off?” is one most CEOs would trade for in a heart­beat. Most are fight­ing hard for the next deal, the next mar­ket, the next inch of growth. From the out­side, Bundaberg’s $100M moment can sound like a love­ly chal­lenge — and in some ways, it was.

But growth at scale often gets hard­er, not eas­i­er. The num­bers get big­ger and so do the con­se­quences of every deci­sion. Momen­tum is hard-won and easy to lose. The strate­gic ten­sion of choos­ing between good and bet­ter is real, even when the choic­es look envi­able from the out­side. Plen­ty of com­pa­nies have made it to John’s posi­tion and qui­et­ly giv­en the momen­tum back, one wrong call at a time.

This is one of my favourite moments in the Bund­aberg sto­ry, because it illus­trates some­thing I don’t see dis­cussed enough: the hard­est strate­gic deci­sions aren’t the ones where you choose between good and bad. They’re the ones where you choose between good and better.

Most of us can stop things that aren’t work­ing. The hard­er skill is stop­ping things that are work­ing per­fect­ly well, but con­sum­ing resources that could be gen­er­at­ing more val­ue some­where else.

The Dis­ci­pline of the Flywheel

What let Bund­aberg keep grow­ing with dis­ci­pline, rather than just adding com­plex­i­ty, was clar­i­ty about what dri­ves the business.

From ear­ly on, Bund­aberg had an almost stub­born under­stand­ing of their com­pet­i­tive advan­tage: they were a flavour house. Their brewed bev­er­ages took up to sev­en days to pro­duce, com­pared to soft drinks made in min­utes. That process cre­at­ed flavours that couldn’t be repli­cat­ed at indus­tri­al speed.

That clar­i­ty became a fil­ter for every growth deci­sion. New mar­kets, new prod­ucts, new dis­tri­b­u­tion mod­els — all of them got run through the same ques­tion: does this pro­tect and ampli­fy the flavour advan­tage, or does it com­pro­mise it?

When you have that kind of clar­i­ty, growth deci­sions become less ago­niz­ing. You don’t debate every oppor­tu­ni­ty from scratch. You have a prin­ci­ple to apply.

The lead­ers who grow fastest don’t just know what to chase. They know what to refuse. And refusal gets eas­i­er when you know exact­ly what you’re protecting.

The Hard­est Thing to Name

We spend a lot of time in strate­gic plan­ning ses­sions help­ing lead­er­ship teams iden­ti­fy their equiv­a­lent of the flavour advan­tage — the thing at the core of the busi­ness that cus­tomers will pay a pre­mi­um for and can’t eas­i­ly find elsewhere.

It’s sur­pris­ing how hard this is to artic­u­late, even for lead­ers who clear­ly know it in their bones.

They can describe the cat­e­go­ry they’re in. They can list their fea­tures. They can artic­u­late their val­ues. But when pressed to iden­ti­fy the sin­gle irre­place­able thing — the thing that, if com­pro­mised, would cause cus­tomers to leave — it often takes real work to surface.

That work is worth doing. With­out it, every growth deci­sion gets eval­u­at­ed with­out a clear fil­ter. And deci­sions with­out fil­ters get slow­er, more con­test­ed, and more like­ly to pull the com­pa­ny in mul­ti­ple direc­tions at once.

Rae-Lee asked a great ques­tion at $100 mil­lion. John gave an hon­est answer. And togeth­er they kept push­ing — not because they were indif­fer­ent to the risks of scale, but because they had enough clar­i­ty about what Bund­aberg was pro­tect­ing to trust their next decisions.

The Ques­tion for Your Business

If some­one asked you today to stop a seg­ment of your rev­enue — not because it was under­per­form­ing, but because it was con­sum­ing resources that could be gen­er­at­ing more val­ue — could you answer the question?

Or would you, like Bund­aberg at $100 mil­lion, find that every­thing looks like some­thing worth keeping?

Both answers tell you some­thing important.

The lead­ers who keep grow­ing aren’t the ones who are fear­less about cut­ting. They’re the ones who have done the work — through strate­gic think­ing and plan­ning, through hon­est fly­wheel con­ver­sa­tions, through rig­or­ous self-exam­i­na­tion — to know what they’re build­ing toward. And they keep grow­ing because, at every fork in the road, they know which direc­tion is clos­er to the core.

Which sales do you turn off?

If you can answer that ques­tion, you’re clear­er on your busi­ness than you might real­ize. If you can’t yet, that’s the most impor­tant con­ver­sa­tion in front of you.

Watch the full inter­view below or read more in our recent case study with Bund­aberg here.


About Lawrence & Co.
Lawrence & Co. is a growth strategy and leadership advisory firm that helps mid-market companies achieve lasting, reliable growth. Our Growth Management System turns 30 years of experience into practical steps that drive clarity, alignment, and performance—so leaders can grow faster, with less friction, and greater confidence.

About Kevin Lawrence
Kevin Lawrence has spent three decades helping companies scale from tens of millions to hundreds of millions in revenue. He works side-by-side with CEOs and leadership teams across North America, the Middle East, Asia, Australia, and Europe, bringing real-world insights from hands-on experience. Kevin is the author of Your Oxygen Mask First, a book of 17 habits to help high-performing leaders grow sustainably while protecting their mental health and resilience. He also contributed to Scaling Up (Rockefeller Habits 2.0). Based in Vancouver, he leads Lawrence & Co, a boutique firm of growth advisors.