Delivering Customer Delight
“Don't forget, a person's greatest emotional need is to feel appreciated.” - H. Jackson Brown Jr.,…
Happy Handover Process
“The most empowering condition of all is when the entire organization is aligned with its missions,…
Is Your Company Purpose Truly Part of Your Culture – or Just Marketing?
“The purpose of human life is to serve, and to show compassion and the will to help others.”…
Core Purpose with Power
“You give but little when you give of your possessions. It is when you give of yourself that you…
Your Business Purpose: No Small Potatoes
“When you’re surrounded by people who share a passionate commitment around a common purpose,…
Mark Cuban on Weekly Reports
I was fortunate to spend an hour with Dallas Maverick’s owner and Shark Tank star Mark Cuban,…