topgrading training

Virtual Topgrading Training Workshop

I’m excited to announce that we are doing a two-day virtual Topgrading Training Workshop with Chris Mursau, President of Topgrading. Chris is a master Topgrading professional, and great guy to spend time with.

The training is designed for two or three people from your company to attend. This provides the best chance of implementing it and creating the changes you need.

Topgrading Training Workshop – Feb 2 & 3, 2021

7:30 am to 2:30 pm PST

Immerse yourself in the secrets, shortcuts and proven methods of Topgrading:

  • Get hands-on experience conducting chronological interviews and creating thorough Job Scorecards
  • Receive personal coaching from hiring expert and Topgrading President Chris Mursau
  • Immerse yourself in the proven methods to hire high performers who will drive your company to succeed.

Following the Workshop, participants also receive:

  • A complimentary 1-hour coaching call
  • Access to an online tool kit
  • A two-month free trial of Topgrading Online Solutions (TOLS).

For more information or register, please contact Janice Watkins at

free webinars

Free Webinars & Coaching

Free webinars that deliver effective ideas and practical advice.

Leveraging the Power of Virtual Meetings

Thursday, April 2 from 10:30 am – 11:30 am PST
Register in advance, please CLICK HERE

Going virtual - especially now - is a no brainer. Learning how to master virtual meetings allows you to remain productive: to stay face-to-face connected with your employees, effectively meet and serve the needs of your clients, deliver training, and meet with your Board and advisors.

In this webinar you will learn:

  • How to use technology to your advantage
  • The basic principles and protocols for facilitators and participants
  • How to manage your environment
  • How to prepare for a virtual meeting
  • Technology tips and tricks
  • On-screen etiquette

Find the Joy in the Pain

Thursday, April 9 from 10:30 am – 11:30 am
Register in advance, please CLICK HERE

In this time when people are surrounded by negativity and fear, is easy to slip into feeling sorry for yourself or only being able to see the problems that quickly become counterproductive.

Based on Love the Lessons in Your Oxygen Mask First, we’ll talk about the ability to see the good in what's going on, even when it feels like it's painful - a combination of "What doesn’t kill you makes you stronger" and seeing "the glass half empty or half full."

You will:

  • Understand the types of situations where you can get stuck
  • Learn techniques to help you shift from a "woe is me" mindset into "wow, this is amazing!"
  • Ideas to help you to get into action and do something about the things that are driving you crazy.


HomeSmart Growth Summit

MARCH 3-4, 2020, Las Vegas

I’m excited to announce that I will be speaking at the HomeSmart Growth Summit in Las Vegas on Tuesday March 3, 2020.

Watch the short video for insights into the session and a discount code for 10% off your conference fee.

"Experience two jam-packed days of learning from industry experts, entrepreneurs and motivational speakers at our main stage, and network with top-producing real estate agents from across the United States during topical breakout sessions. When the sun goes down on the strip, spend the evening celebrating agent and team success at the National Awards Gala and 20 years of excellence in the industry at a special private concert!"

10 Year Plan Webinar

FREE Webinar | Destination 2030: Mapping the Next Decade of Your Life

Wednesday, January 15TH, 12:30 TO 1:30 PM, PACIFIC TIME

What do you want to achieve at Work, for your Self and for your Life, over the next decade?

Join us as we guide you through our spectacular, concise Master Plan methodology to quickly get to the heart of what really matters, in every area of your life – and show you how to bring your plan to life.

Can’t make the live event? Register and we’ll send you a link to the webinar recording to watch at your convenience.

Topgrading Workshop

Topgrading Workshop - Triple Your Hiring Success! ***SOLD OUT***

October 29-30, 2019, Terminal City Club, Vancouver

***This workshop is SOLD OUT***

“According to studies we’ve done with our clients, the average hiring mistake costs 15 times an employee’s base salary in hard costs and productivity loss.” - Geoff Smart, Who: The A Method for Hiring

If we’re all as good as we think we are at judging people, our companies would be overflowing with A+ superstars.

Unfortunately, as much we like to believe we’re great at hiring, we don’t have the outcomes to show for it: we’re not overflowing with incredible talent. That means most of us have some work to do.

In traditional hiring – no matter how clever the questions – it’s extremely easy for a mediocre candidate to show up great.

And unfortunately, the opposite is also true. How many people have you not hired who were actually exceptional, but your interview process couldn’t pull it out of them?

If you are interested in learning a hiring process that is two to three times more likely to recruit A+ candidates, then our Topgrading 2-day immersion program is a must attend workshop.

“Oh my gosh! Now that I’ve seen how hiring can be done, there’s no way I can go back to the way we’ve been doing it for the past 20 years!”

This session is limited to 30 people and is designed for CEOs, heads of HR and key executives involved in hiring decisions – ideally a team or four people so that implementation in the company is effective.


Topgrading brings phenomenal organizational change to the DNA of your company and delivers a Talent Management solution that ensures:

  • Profits, Revenue, and Quality go up
  • Operational Costs go down

Brad and Geoff Smart created Topgrading after conducting over 10,000 assessments of CEOs, managers, and entrepreneurs in every major industry. Through their study, they found:

  • The average cost of “mis-hiring” is 8 to 15 times the person’s base salary and hours wasted averages over 200 per person
  • Traditional interview methods have only a 25% success rate with hiring, managing, and promoting
  • Companies that Topgrade can achieve a 90% success rate in hiring, managing, and promoting High Performers.

Course Overview & Deliverables

In this 2-day training workshop, participants learn the core Topgrading methodologies, which build an organization’s long term Talent Management program, while practicing new skills with a Certified Topgrading Coach.

Participants learn and practice how to:

  • Measure the company’s hiring and promotion success
  • Develop a Job Scorecard
  • Apply 50 Crucial Competencies towards hiring, promoting, and developing talent
  • Develop a network of A Players to recruit
  • Improve interviewing skills and talent assessment abilities via practice & role play:
    • Facilitating and controlling a Screening and Topgrading Interview
    • Active listening and getting specific, factual data from the candidate
    • Interpretation and assessment of information collected from the candidate
    • Having a Tandem Partner to assist with Interviews


  • Dates: October 29 - October 30, 2019
  • Venue: Terminal City Club: 837 West Hastings Street, Vancouver, BC
  • Both days begin promptly at 8:30am and finish by 5:00pm.
  • Attendees are expected to complete the full 2-Day Workshop.
  • Accommodation: Auberge Hotel (Terminal City Club) or Sutton Place Vancouver. Please contact for reservations.

***This workshop is SOLD OUT***

To inquire about future events, please contact Janice Watkins at

employee retention

Hidden Talent Webinar Series | Talent Multiplying: How to Retain and Take Great Care of A-Players


Based on our highest-rated courses!

Do you know how to source, spot, hire and keep the best talent for your organization?

In this webinar series, you will learn and hone the recruiting skills that can save you time and money, and improve your ability to grow and stay competitive.

Thursday, August 8, 12:30 PM PST

One-hour webinar – recorded

Can’t make the live event? Register and we’ll send you a link to the webinar recording to watch at your convenience.

Talent Multiplying: How to Retain and Take Great Care of A-Players        

Now that you know how to find and retain A-Players, do you know how to keep them happy and challenged, long term? In this webinar, we’ll discuss a number of our favorite and proven methods that support your company’s continued and healthy growth. You’ll learn how to:

  • Optimize the onboarding experience for your new hire. We’ll talk about all the activities that support an optimal onboarding experience for your new hire, with the first week. This includes how they were assessed during the recruiting process and post Topgrading interview, and position and competency requirements to confirm a great fit for the role.
  • Develop the company’s culture and structure to ensure A-Players are heard. This is all about developing an environment where people thrive on giving and receiving regular feedback – and demonstrating the leadership ability to take action – to ensure that A-Players are heard and included in the development of the company’s culture and structure.
  • How to challenge and stretch your A-Player to enhance development. A-Players tend to enjoy tackling challenges and opportunities to stretch in ways that support their continued development. We’ll explore a number of ways in which to get curious about the right stretch and development assignments for your team.
  • Build A-Player confidence in your leadership abilities. Leadership cohesion and alignment to the company’s top line goals – one of the most common and frequent concerns raised by A-Players. We’ll share some tips and recommendations to overcome these concerns and build A-Player confidence in your leadership abilities.

Who benefits: Anyone responsible for managing A-Players

After registering, you will receive a confirmation email containing information about joining the webinar.

BTW we are also hosting a two-day event in October. For more information click here.