Is More Workplace Flexibility a Fad or a Trend?

When I travel, I take, on average, three or four Uber trips a day. And I love to strike up a…


The Power of Celebrating & Iterating

Over the past year, I've been working a lot on foundational content for my next book. One of the…


Top & Toxic Test: Do Your Core Values Accurately Reflect the Culture of Your Company?

Core values can be tricky. When I first got involved in strategic planning almost 30 years ago, I…


Podcast EP 126 | Hidden Reasons Why Employees Leave their Jobs

What happens when managers tell you people are leaving for more money? As a leader, your direct…


net promoter score

Why You Need to Upgrade to Net Promoter Score 3.0

Net Promoter Score (NPS) is an absolute favorite of mine to simply get a pulse on what your…


software

The Trap of Thinking That Software is Management

Software can be very powerful for enabling what you need to do in your business. But we have to be…