Burning Out and Fading Away
Everyone suffers, sooner or later, in a way that effects their performance. How do you live your…
Long Term Vision: The Built-to-Last Chair Test
Built-to-last, long-term thinking has the biggest impact, over time. In early September, I had a…
Positive Performance Pressure
“An ounce of practice is worth more than a ton of preaching.” - Mahatma Gandhi We often talk about…
Setting Expectations - The Always and Never List
“Tell people what to expect and hold them to it without apology.” - Your Oxygen Mask First I often…
How to Keep Customers Happy by Anticipating Their Needs
“There are no traffic jams along the extra mile.” - Roger Staubach, Heisman Trophy winning, MVP…
How Simple is Your Strategy?
“That's been one of my mantras - focus and simplicity. Simple can be harder than complex: You have…