regrets_in_life

Avoiding Regrets in Life by Staring Death Straight in the Eye

Nothing is quite as clarifying as staring death straight in the eye. Every time someone I know…


thinking_time

Breathing Room & Thinking Time

“Poirot,” I said. “I have been thinking.” “An admirable exercise, my friend. Continue it.” - Agatha…


the_customer_is_boss

Never Forget Who’s the Boss - The Customer

“There is only one boss. The customer. And he can fire everybody in the company from the chairman…


delegate tasks

Delegate Tasks - Including Your Strengths

  “But because our organization has grown so much and in so many different ways, the…


consumer experience

Consumer Experience - The Good to Phenomenal Impact

“To create something exceptional, your mindset must be relentlessly focused on the smallest…


work environment

Joy & Tension Creates a Winning Work Environment

What is great leadership? Smarts? Charisma? Strategic thinking? Financial accomplishment?…