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Consumer Experience – The Good to Phenomenal Impact
“To create something exceptional, your mindset must be relentlessly focused on the smallest detail.” – Giorgio...
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Delivering Customer Delight
“Don’t forget, a person’s greatest emotional need is to feel appreciated.” – H. Jackson Brown Jr., author...
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Happy Handover Process
“The most empowering condition of all is when the entire organization is aligned with its...
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Is Your Company Purpose Truly Part of Your Culture – or Just Marketing?
“The purpose of human life is to serve, and to show compassion and the will to...
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Core Purpose with Power
“You give but little when you give of your possessions. It is when you give of...
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Your Business Purpose: No Small Potatoes
“When you’re surrounded by people who share a passionate commitment around a common purpose, anything is...
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Mark Cuban on Weekly Reports
I was fortunate to spend an hour with Dallas Maverick’s owner and Shark Tank star...
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The Pitfalls of Hiring Charming People
Is the charming person you’re about to hire truly capable – or just capable of...
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Which Critical Business Metric Will Get Everyone Marching to the Same Beat?
“Coming together is a beginning; keeping together is progress, working together is success.” – Henry Ford Is your...
