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The Loyalty Liability
“Tell people what you really expect and hold them to it, without apology.” – Kevin...
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How Steep is Your Growth Curve?
“Knowledge alone is not enough. You need to put what you learn into practice, or...
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Do You Have Leadership Maturity?
“While personal maturity may mean being able to see beyond yourself, leadership maturity means considering...
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Listen to Your Body…Before Your Hands Turn Blue
“The uneasy truth is that you can handle a great amount stress until, suddenly, you...
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Burning Out and Fading Away
Everyone suffers, sooner or later, in a way that effects their performance. How do you...
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Long Term Vision: The Built-to-Last Chair Test
Built-to-last, long-term thinking has the biggest impact, over time. In early September, I had a...
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Positive Performance Pressure
“An ounce of practice is worth more than a ton of preaching.” – Mahatma Gandhi...
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Setting Expectations – The Always and Never List
“Tell people what to expect and hold them to it without apology.” – Your Oxygen...
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How to Keep Customers Happy by Anticipating Their Needs
“There are no traffic jams along the extra mile.” – Roger Staubach, Heisman Trophy winning,...
